FAQs
What is a Virtual Assistant?
Virtual Assistants (VAs) are independent contractors who usually work from a remote location (usually their home or office) and support multiple clients in a variety of industries by providing administrative, creative, and technical services.
Because virtual assistants are independent contractors rather than employees, clients are not responsible for any employee-related taxes, insurance or benefits (except in the context that those indirect expenses are included in the VAs fees). Clients also avoid the logistical problem of providing extra office space, equipment or supplies.
We are not focusing on anything or anyone else for the time we are set to work for you. Tasks get accomplished faster, with accuracy, and professionalism. Clients pay for 100% productive work!
Common modes of communication and data delivery include the Internet, e-mail, phone calls, on-line conferences, on-line work spaces, and fax machine.
Who We Help!
Everyone!
Office Pro Solutions helps individuals, entrepreneurs, small businesses, and consulting firms. We focus on your personal or business needs.
What Sets Office Pro Solutions Apart
Shelley Maiden is a professional!
Shelley Maiden has worked as a consultant for over 15 years and gained unique experience in many administrative fields. She understands the need for confidentiality, timeliness of deliverables and that not all clients work in the same style. She will work with you to help your business succeed. Office Pro Solutions is invested in all clients success and strives for your repeat business.
Pricing
Office Pro Solutions charges an hourly rate, but packages are available for extra savings. Please call to inquire about rates.
Travel outside the local area requires separate pricing including: travel, per-diem and lodging.
Response Time
We attempt to respond to all requests as quickly as possible, but like to pre-plan to meet all deadlines. Have an emergency? Call ASAP and we will get started.
Confidentiality
We UNDERSTAND the absolute necessity for confidentiality. I do sign Confidentiality Agreements with clients – you will note this website excludes most client names. All of your personal and business information is never divulged to anyone without your express permission.
Working With Office Pro Solutions
We will work on-site for local Eugene/Springfield areas, but work remotely for the most part. Travel outside this are is an on as needed basis.
Office Pro Solutions has a unique and long-term investment with many clients. We ENJOY working together.
Business Partners
We work with trusted business partners to provide additional assistance for all your administration needs. From the printer broker to concierge services…we only recommend tried and true businesses that we have worked with. Please see our Links page from some of those businesses.
On-site Work
Office Pro Solutions will pre-plan appointments for on-site and on-going projects. Depending on the project – we will be there in a business suit or a pair of jeans.
Free Consultation
Office Pro Solutions would like to invite you to a FREE 1 hour consultation to discuss your administrative and personal business needs. During this discussion we will explore the core needs for your business (or personal) and your “wish list.”
We will have a one-on-one private and confidential conversation and examine your immediate business needs and look toward your future goals.
- Let’s make a plan!
- Let’s get you organized!
- Let’s free up your time to pursue new leads and make them clients!
- Let’s get your books on track!
- Let’s get your personal paperwork and books in order!
- Let’s figure out what you need to move forward!
FACT FINDING of your needs is the first steps in moving forward. Once you have flushed out the true needs, we can address those items and get them tackled and under control. Then, you can move forward with your “wish list”.
Don’t keep putting your personal and business needs off. Make this year THE YEAR that you get your business organized and make time for the things you want to do.
Payments
Office Pro Solutions prefers a direct transfer or check, but does accept PayPal.
Retainers are due in full prior to commencement of work.